General:

Laura aims to provide the very highest levels of service.  She aims to treat clients with respect and care at all times and to always work in a collaborative and professional manner.  It is important for clients to understand that, whilst hypnosis is undoubtedly powerful, client commitment to the process is required.  Listening to the provided download, considering the contents of each session and being willing to make changes will inevitably form part of that commitment.

Laura is a member of the National Council of Hypnotherapy (NCH) and adheres to their codes of conduct which is publicly available on their website.

Although Laura Macready is a registered Mental Health Nurse, she is not working in that capacity during one-on-one hypnotherapy sessions with clients, and is not medically trained to diagnose medical conditions.  Neither should hypnotherapy replace mainstream treatment for any medical conditions.  If at any time a client is concerned about specific symptoms, their health in general, or whether they should undertake hypnotherapy sessions, they should consult with their GP or other appropriately qualified medical professional.

Session Duration:

The aim is to complete most sessions in 50 to 55 minutes but clients are advised to allow one hour.  Sessions should not last longer than 60 minutes, unless otherwise agreed, as it is likely another client will be waiting to start their session.

If you arrive late to your appointment, your session time will have to be reduced. 

Contact Between Sessions:

Contact between hypnotherapy appointments is not normally needed, except if it becomes necessary to change the time or date of an appointment.  If that does become necessary clients should contact Laura, by text or email.

Session Payment:

Please check Laura’s website for current fees.

An invoice will be sent before your session, and payment must be made via bank transfer prior to your appointment. A receipt can be provided upon request.

Cheques are generally not accepted unless agreed in advance.

Session Cancellation Fees:

Two full working days’ notice is required to cancel or rearrange a hypnotherapy appointment without incurring a late cancellation fee. Less than two full working days’ notice and more than one working days’ notice will incur a 50% cancellation fee. Less than one full working days’ notice will incur a 75% cancellation fee.

Non- Attendance:

If you fail to attend without any notice then the missed session will have to be paid for in full before any further sessions can be booked.

Online Clients based outside the UK:

Laura Macready is based in the UK and is governed by UK jurisdiction.

Last updated June 2025